Support

We're here to help.

Trouble with the Brief Altea app, your account, or billing? Reach out and we will get you sorted.

Email

Email support

Send us an email and the team responds within 24 hours. Include the email you signed up with so we can help faster.

[email protected]
App

App issues

Login problems, Altea not responding, dashboard not loading, notifications, or anything else inside the app.

Report an issue
Billing

Billing and membership

Questions about your founder rate, invoices, cancelling, or pausing. Cancelling is always available from your account settings in the app.

Ask about billing

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